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This brief outline is to aid your understanding of MyTruehost.com, Inc.'s Terms of Service. The complete Terms of Service you will be bound to are below.
MyTruehost.com provides shared hosting, reseller hosting and domain registration. All customers should agree on all terms & conditions stated prior to their signing up for any of the hosting plans & services mentioned on MyTruehost.com. You shall agree to use only licensed & legal third party software's in connection with your use of our services. MyTruehost.com reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when MyTruehost.com decides that the account has been inappropriately used or otherwise.
You agree to supply appropriate payment for the services received from Mytruehost, in advance of the time period during which such services are provided. You agree that until and unless you notify Mytruehost of your desire to cancel any or all services received, those services will be billed on a recurring basis.
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary (registered) email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with MyTruehost, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. MyTruehost is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email or Online chat. Providing false contact information of any kind may result in the termination of your account. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
The credit card holder or owner of the PayPal e-mail address which is utilized for payment on the account is designated as the authorized owner of the account.
All services provided by MyTruehost may only be used for lawful purposes. You may have access to chat areas, bulletin boards, web pages, email, or other services that enable you to send or post materials ("content") and make that content available to others. You must not submit, publish, or display on the Network any defamatory, inaccurate, abusive, obscene, infringing, or threatening content. In addition, you may not submit, publish, or display any content that violates any US Federal, State, or Local law. You are solely responsible for the content you make accessible through the MyTruehost.com Network. You may not use the Service to assist any other person or entity to violate any Federal, State, or Local laws, ordinances, or regulations. MyTruehost reserves the right to refuse service and/or access to its servers to anyone. Transmission, storage, or presentation of any information, data or material in violation of any USA law is prohibited. The list of banned content includes, but is not limited to:-
4.1 Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
4.2 Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
4.3 Prohibited Contents also includes, but is not limited to:
Mytruehost reserves the right to deem any other content or literature as "prohibited" if found to be indecent, rude, hate content & generally unacceptable.
5.1 Any attempts to compromise or actual compromise of a network device belonging to Mytruehost.com or any other company, individual, or other entity is strictly prohibited. This offense also includes port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
5.2 Denial of Service (DOS) attacks directed at Mytruehost, or any attempts to launch a Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
5.3 Hosting any software, source code or any other material that is illegal or could be used to commit an illegal act is strictly prohibited. This includes but is not limited to software exploits; exploit source code, hacking tutorials, hacking tools, viruses and Trojans, bomb making and similar device tutorials. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
5.4 The hosting of material that infringes on any copyright, trademark and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ring tones or anything else considered "Warez". Any authentic complaint received will be investigated and may result in termination of service.
5.5 The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.
5.6 Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99.9% up time we cannot fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance.
5.7 If any client is in any way disrespectful towards any member of the Mytruehost's staff we have full right to remove them from our services without any refund.
Mytruehost will make every reasonable effort to protect and backup data for client on a regular basis, however Mytruehost does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, Client is responsible for making back-up files in connection with its use of the Services. If any client needs backup from us, in that case the client need to pay $10 per account per backup.
Our transfers team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.
You are responsible for any misuse of your account therefore; you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server.
Your password provides access to your account. It is your responsibility to keep your password secure.
Sharing your password and account access with unauthorized users is not recommended. You should take care and prevent others from using your account since you will be responsible for the consequences.
Attempting to obtain another user's account password is strictly prohibited, and will result in termination of service.
MyTruehost reserves the right to suspend OR terminate, or otherwise restrict access to the account at any time with or without notice.
Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and MyTruehost is not responsible for any change in exchange rates between time of payment and time of refund.
9.1 Nonrefundable Fees: Fees paid by customer in connection with the purchase of Domain Registration, SSL certificates and Dedicated IP's are nonrefundable.
9.2 Cancellations within First 30 Days of Registration In the event client cancels the Services within 30 calendar days of registration, Customers will receive a full refund of all fees paid in connection with the registration upon request, with the exception of any Nonrefundable Fees.
9.3 Free Domain Names: If client registers any domain name as part of a "Free Domain Name" in connection with the registration, Customer’s refund will be reduced by per domain name. Subscriber will retain full ownership and control of any such domain names.
9.4 Notice of Cancellation: Customers agrees to direct all cancellation requests to MyTruehost via email, email@example.com. The cancellation request must include verification of ownership of the hosting account and/or domain(s), as determined by MyTruehost.
We reserve the right to refuse, cancel, or suspend service at our sole discretion Mytruehost reserves the right to modify / change the terms of service at any time without notice. All customers would be bound by the newest terms published on the website.
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